Frequently Asked Questions

Everything you need to know about your Trotters shopping experience.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking link to monitor your delivery progress in real-time.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label.

Do you offer international shipping?

Yes, Trotters ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location.

How do I find the right size?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our charts to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

At Trotters, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and fair-trade certified factories for our seasonal collections.