Returns & Exchanges

At Trotters, we want you to be completely satisfied with your purchase. If your items aren't quite right, you can return them within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack the items in their original packaging with all tags attached to ensure they arrive back to us in perfect condition.

3

Attach the Label

Print your prepaid shipping label from the portal and affix it to the outside of your package, covering any previous delivery markings.

4

Drop Off and Track

Take your package to the nearest authorized drop-off location and keep your tracking receipt until your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing